_英文客服笔试题.docxVIP

_英文客服笔试题

考试时间：______分钟总分：______分姓名：______

Part1:EnglishLanguageSkills

SectionA:Vocabulary

Choosethebestwordtocompleteeachsentence.

1.Thecompanyiscurrentlyexperiencingahighvolumeofcustomer_______regardingthenewpolicy.

(A)opinions

(B)concerns

(C)feedback

(D)advertisements

2.Ourteamisdedicatedto_______thebestpossibleservicetoeveryclient.

(A)giving

(B)provide

(C)providing

(D)provides

3.Pleaseensurealltheinformationintheorderformis_______andaccurate.

(A)correct

(B)correctly

(C)cor