安克创新英语客服笔试题.docxVIP

安克创新英语客服笔试题

考试时间：______分钟总分：______分姓名：______

Part1:VocabularyandGrammar

1.Choosethebestwordtofillintheblank:Thecustomeris__________aboutthedeliverytimeoftheproduct.

a)satisfied

b)worried

c)interested

d)confused

2.Choosethebestwordtofillintheblank:Pleasesendmethe__________manualfortheAnkerpowerbank.

a)instruct

b)instruction

c)instructed

d)instructionals

3.Choosethebestwordtofillintheblank:Weapologizefortheinconveniencecausedbythe__________inyourorder.

a)mistake

b)mistake