亚马逊海外客服笔试题目.docxVIP

亚马逊海外客服笔试题目

考试时间：______分钟总分：______分姓名：______

第一部分：语言能力测试

1.Pleasechoosethebestwordtofillintheblank:Ifacustomerspackageisdelayed,weshould_______themwiththelatesttrackinginformationandapologizefortheinconvenience.

a)inform

b)inform

c)informing

d)toinform

2.Selectthesentencewithcorrectgrammar:

a)Thecustomerisclaimarefundforthedamageditem.

b)Thecustomerclaimarefundforthedamageditem.

c)Thecustomerisclaimingarefundforthedamageditem.

d)Customerisclaimarefundforthedamageditem.

3.W