市场营销学英文课件PPTCh17精品教案课件讲义PPT.pptVIP

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市场营销学英文课件PPTCh17精品教案课件讲义PPT.ppt

INTEGRATEDMARKETINGCOMMUNICATIONS

Chapter17

IMC:TOPICSGoalsofMarketingCommunicationsUnderstandingthecommunicationprocessCommunicationmixManagingcommunicationsstrategy

GoalsofmarketingCommunicationsCreateAwareness?BuildpositiveimagesIdentifyprospectsBuildchannelrelationships?Retaincustomers?

Communication:

KeyTermsinCommunicationModelEncode:senderputsmessageintowords,numbers,symbolsMedium:wayoftransmittingmessageDecode:receiverinterpretssender’smessageFieldofexperience:values,attitudes,background,contextofsender/receiverFeedback:receiver’sr

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