SPC_Overview.ppt

Page SPC Data Collection Allows the process to talk to you Is the window to making better decisions about the process Allows you to describe the process’ behavior Gives a picture of the process Provides factual information about the process, operation, product, cause, problem or improvement Eliminates guesswork Changes problem solving from dealing with OPINIONS to dealing with FACTS People can usually agree on facts SPC Data Collection - continued Ask the following questions: What is the purpose? Why are we doing it? What is the exact nature of the problem we are trying to solve? Is valid dat