TS16949全程培训经典教材.pptVIP

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Note the red arrows are two-way information paths. PDCA cycle controls all activities. Plan: Establish the objectives and processes necessary to deliver results in accordance with customer requirements and the organization’s policies. Do: Implement the processes. Check: Monitor and measure processes and product against policies, objectives and requirements for the product and report the results. Act: Take actions to continually improve process performance. * * * * * * * * * * FOCUS Assure Board risks minimised current focus - zero tolerance and fair trading Best practice to comply with The law, Group Rules regulations such as Accreditation rules How? Group Rules and ethics training programme Monitoring of compliance - meetings, reviews Risk management initiatives * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * ISO/TS16949:2002导入及实施 七个必需的程序，但未必文档化： 员工激励与强化() 变更管制(7.1.4) 来料品质() 服务信息的反馈() 监控与测量装置的控制(7.6) 内部实验室() 持续改进() ISO/TS 16949:2002汽车业之特点 不断开发新车种 汽车设计是一种妥协 以零缺陷为目标 及时化生产制度 庞大之卫星体系 不断改进质量及降低成本 汽车零件使用环境较为恶劣 ISO/TS 16949:2002汽车业之特点 汽车零件80%之质量问题及70%之成本低减取决于设计与开发 汽车制造厂(OEM)80%之问题为一阶供应商(Tier-1 supplier)所造成,一阶供应商80%之问题为二阶供应商(Tier-2 supplier)所造成 开发期越来越短 ISO/TS 16949:2002与QS-9000之不同点 ISO9001:2000架构及过程方法 更强调客户导向 员工激励与质量意识 目标成本, 降低成本之要求 提升供应商制程绩效之监督 可靠度目标 更多地方体现精实生产之精神 ISO/TS 16949:2002与QS-9000之不同点 过程方法之客户导向 Organization Organization ISO/TS 16949:2002系统成功之关键 开发经验之累积 (FMEA, data bank) 系统连贯性 不断提升人员之质量意识 强有力之供应商管理系统 落实PDCA循环 依美国AIAG之调查, QS-9000工厂平均每年节 省营业额6%之质量成本 ISO/TS 16949:2002 1. ISO/TS16949 Quality management systems, 2002-03-01 2. IATF Guidance to ISO/TS16949: 2002, edition 1 3. Quality system assessment checklist t