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Bumping for Dollars: The Airline Overbooking Problem 351
Bumping for Dollars:
The Airline Overbooking Problem
John D. Bowman
Corey R. Houmard
Adam S. Dickey
Wake Forest University
Winston-Salem, NC
Advisor: Frederick H. Chen
Introduction
We construct a model that expresses the expected revenue for a flight in
terms of the number of reservations, the capacity of the plane, the price of a
ticket, the value of a voucher, and the probability of a person showing up for the
flight. When values are supplied for every variable but the first, the function can
be maximized to yield an optimal booking that maximizes expected revenue.
We apply the model to three situations: a single flight, two flights in a chain
of flights, and multiple flights in a chain of flights. We conclude that fewer
flights will increase the value of the penalty or voucher and thus decrease the
optimal number of reservations. Heightened security also lowers the optimal
number of reservations. An increase in passengers’ fear decreases the prob-
ability that a person will show up for a flight and thus increases the optimal
number of reservations. Finally, the loss of billions of dollar in revenue has no
effect on the optimal value of reservations.
We model the probability of a given number of people showing up as a
binomial distribution. We express the average expected revenue of a flight in
terms of the number of bookings made.
Starting with the Single-Flight case, we derive a model and revenue function
for a flight unaffected by previous flights. From this situation, we expand the
model to the Two-Flight case, in which the earlier flight affects the number of
people who show up for the later flight. We generalize the model even further
to the number of people showing up depending on many previous flights.
c
The UMAP Journal 351–365. Copyright 2002 by COMAP, Inc. All rights reserved.
Permission to make digi
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