人力资源--howdoyoumotivateemployees.pdfVIP

HBR F R O M T H E H A R V A R D B U S I N E S S R E V I E W OnPoint A R T I C L E Important as they are, One More Time: raises and promotions How Do You and extra benefits aren’t the essential ingredients Motivate Employees? of a highly motivated by Frederick Herzberg workforce. What is? A job enrichment program. New sections to guide you through the article: • The Idea in Brief • The Idea at Work • Exploring Further . . . P R O D U C T N U M B E R 3 8 8 X T H E I D E A I N B R I E F One More Time: How Do You Motivate Employees? T surest way to get someone to do some- KITAs can also come from company policy, thing is with a kick in the ass, or KITA. In the supervision, interpersonal relationships, work- workplace, KITAs can be positive or negative. ing conditions, salary, status, and security. But But even the positive ones—raises, bonuses, these all represent hygiene factors—techniques recognition, extra time off—produce only move- for avoiding dissatisfaction that constitute little ment, not motivation. Any performance more than ways to maintain job performance at improvement that results is temporary. A minimally acceptable levels. Moreover, they’re worker who gets a raise, for example, is extrinsic to the work itself.