酒店英语二十句1.ppt

* P C ⑴ Good morning/afternoon/evening , sir/madam! 早上／下午／晚上好，　先生／女士！ ⑵ Welcome to our hotel! 欢迎光临我们酒店！ ⑶ May I help you?/ How may I help you? 有什么能为您效劳吗? ⑷ Thank you very much! 非常感谢！ ⑸ It’s my pleasure! 很乐意为您服务！ ⑹ I’m sorry about this ! 非常抱歉。 ⑺ I will do it right away ! 我马上就去(做)。 ⑻ May I have your Passport /ID card/ Room card ? 请问您能出示您的 护照/身份证/房卡 吗? ⑼ I am sorry to keep you waiting! 抱歉让您久等了。 ⑽ Would you mind if I ask my supervisor to help you ? 请问您介意我让主管过来帮您吗？ ⑾ Would you like to pay in cash or by credit card? 请问您是付现金还是信用卡结帐? ⑿ Thanks for your advice (information, help)! 感谢您的忠告（信息，帮助）！ ⒀ Wish you a good day! 祝您今天愉快！ ⒁ I hope you will enjoy your stay with us! 希望您今天入住愉快！ ⒂ I beg your pardon! 对不起，我听不清楚，请问您可否再说一次？ ⒃ Have a nice trip 祝您一路顺风 ⒄ If you have any problem, please feel free to contact us. 如果您有什么问题，请随时和我们联系。 ⒅ My name is____, I will be at your service! 我的名字是---，随时乐意为您服务！ ⒆ How are you? 最近过得如何？ ⒇ See you tomorrow/next year! 明天/年 见！ *