商务英语口语对话---接待客户.docVIP

商务英语口语对话:接待客户 A: How can I help you? B: Yes, I am James Mason from Anderson and Associates. I would like to see Mr. Smith. A: Do you have an appointment? B: Yes , he knows Im coming . Our meeting is set for 2 oclock. A: I wonder if Mr. Smith forgot your meeting . I am afraid he left this office this morning and is not expected back until after 4 pm . Let me find out if he made arrangements for someone else to meet with you in his place. Will you please have a seat? B: Sure. A: Yes, Mr. Mason, I just checked with our office manager, Ms. Terry, she said Mr. Smith briefed her on your project. She is just finishing up a meeting now. She could be with your shortly. Would you like me to show you around while you are waiting? B: That would be very nice. Thank you. A: Right this way, Mr. Mason. We can start with our front office. When Ms. Terry is ready, you may take the elevator at the front to the 6th floor. There is a conference room already prepared From: /oralenglish/shangwu/2009-12-05/96194.htmlA: 有什么需要帮忙的吗？ B: 是的。我是Anderson and Associates 公司的詹姆士.梅森。我想见史密斯先生。 A: 你预约了吗？ B: 预约了，他知道我要来。我们定在2点见面。 A: 我猜史密斯先生忘记了与你见面的事。恐怕他今天早晨就离开办公室了，估计下午4点以后才能回来。我来查一下他是否安排了其他人代替他跟您见面。请坐下，好吗？ B: 好的。 A: 是这样，梅森先生。我刚刚跟我们的办公室主任特里小姐核实过，她说史密斯先生跟她简单交代过您的事情。现在她刚开完一个会，马上就会过来。您要我带您一边等一边转转吗？ B: 那样就太好了。谢谢你。 A: 梅森先生，这边走。我们先参观一下行政管理部门。等特里小姐准备好以后，您就在前厅乘电梯去6层。那儿已经安排好了会议室。 From: /oralenglish/shangwu/2009-12-05/96194_2.html Appointment 预约 I have a dental appointment at 3 pm. 我下午3点有个牙科的预约. Set 规定 But no date has been set for the visit. 但访问的日期尚未确定. Expect 预料 He expected to finish the work by March. 他预期三月份完成这项工作. We expected that you would succeed. 我们预计你会成功的. Arrangements 安排 We have already made arrangements for our vacation. 我们已经为假期作了安排. Check 核对 The plumber made a careful check of the pipes. 那装修水管的工人仔细地检查了水管. Brief 简要介绍 The Prime Minister was fully briefed before the meeting. 首相在会议前已掌握了详尽资料. Shortly 立刻 Ill be with you shortly. 我马上就来. Elevator 电梯 Office manager 办公室主任 Conference room 会议室