杭州中小企业管理者的领导方式与员工工作绩效的相关研究毕业论文.doc

毕业论文 （20_ _届） 杭州中小企业管理者的领导方式与员工工作绩效的相关研究 摘 要 管理者的领导方式不仅有利于培养良好的组织氛围，还能有效影响员工的工作绩效,因此研究领导方式和员工工作绩效两者之间的关系有着重大的理论和现实意义。本研究采用Bass的多因素领导问卷(MLQ)、以Befort和Hantru的任务绩效量表以及Borman与Modowidlo(1997)关联绩效量表为基础设计的工作绩效量表，以杭州中小企业为研究对象，对杭州中小企业管理者的领导方式以及员工工作绩效进行调查，旨在了解杭州中小企业管理者的领导方式及员工工作绩效的现状和存在的问题并针对问题提出相应的对策及建议。研究发现：（1）杭州市中小企业管理者的领导方式以交易型领导方式为主，其次是变革型领导方式，再次是综合型领导方式；（2）员工工作绩效处于中等偏上水平，员工任务绩效水平高于关联绩效绩效水平；（3）交易型领导方式和变革型领导方式都与员工工作绩效相关，而交易型领导方式可以更好影响员工任务绩效，变革型领导方式可以更好的提升员工的关联绩效。针对杭州中小企业管理者偏重交易型领导方式，对员工个性化关怀不够，员工关联绩效水平偏低等问题。企业管理者应该不断学习领导技巧,权变的使用不同的领导方式，建立公平、完善的考核制度。只有这样，中小企业才能获得长足的发展。 关键词：Abstract Manager's leadership style not only helps to develop good organizational climate, but also affects employee’s job performance. In order to clarify the relationship between different dimensions of leadership and employee’s performance, taking Hangzhou SME managers as the research object, starting from the manager's leadership style, this paper analyzes on the current situation of Hangzhou SME managers’ leadership and employee’s performance through questionnaires and data analysis methods. On this basis, the relationship between the different dimensions of leadership and employee performance is discussed. The results show that both transactional leadership and transformational leadership are related to employee performance, transactional leadership better affects task performance of employees, transformational leadership can better improve the associated performance of employees; Manager’s leadership is single in Hangzhou SME and personalized care for employees is not enough; Employee’s associated performance level is low. Finally, propose appropriate countermeasures including learn leadership skills, contingent use of different leadership styles and establish a fair, comprehensive assessment system. 朗读 显示对应的拉丁字符的拼音 Keywords: Hangzhou; Small and medium enterprises; Leadership; Job performance; Relationship 目 录 1 绪论 1 1.1 研究目的与意义 1 1.2 国内外相关研究现状 1 1.2.1 国内有关管理者领导方式与员工工作绩效相关研究 1 1.2.2 国外管理者领