许多人忽视了这一最为重要的沟通技巧。.pdfVIP

可可英语() 让学英语更简单 Many people neglect this most important communication skill. 许多人忽视了这一最为重要的沟通技巧。 Do you know that we spend an average of our waking day communicating? 你是否积压物资我们醒着时有一半的时间是用来沟通的？ Of this communication time, 9% is spent writing, 16% reading, 30% talking and 45% listening. 在这段时间里，9%是通过写，16%是读，30%是说而45%是用来听。 Immediately after hearing something, most of us can recall only 50% of what we hear. Within two to eight weeks, we can recall only 25% or less of the original message.Our mental attitudes reduce our ability to retain what we hear. 一听完某件事，大多数人只能记住其中的50%，两至八个星期内，我们只能记得原信息的 25%，甚至更少。我们的精神状态削弱了我们的记忆能力。 页面 1 / 3 可可英语() 让学英语更简单 Some suggestions to being a good listener are mentioned below. 以下是关于怎样做个好听众的建议: First of all, stop talking—you cant listen while you are talking. 首先，停止讲话——你说话时是无法听。 Ask questions—when you dont understand, when you need further clarification, when you want them to like you and when you want to show that you are listening. 问问题——如你不甚理解，你需要进一步澄清，当你希望他们喜欢你并且想证明你正在听 时。 Dont interrupt—give them time to say what they have to say. 不要打岔——给他们时间说他们必须说的一切。 Concentrate on what they are saying—actively focus your attention on their words, their ideas and their feelings as they relate to the subject. 集中精神听他们说——当他们说到主题时，主动把你的注意力放在你们的言语思想和感情 上。 Look at the prospect—by looking, it gives them confidence that you are, in fact, listening. It helps you to concentrate too. 望着前方——通过望对方，对方就更有信心，说明你正听他说话，这也有助于你集中精神 。 页面 2 / 3 可可英语() 让学英语更简单 Leave your emotions behind—try to forget your own worries and problems. Leave them outside of the meeting room. They will prevent you from listening well.