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流程规范方法 – 采用iDEF0统一描述未来的业务流程 交付成果示例：“解决方案”包含关注领域及其方案、数据规则定义、流程图、对需求的解决方案、变化和改进点等内容 关注领域 流程图 数据规则 变化改进点 交付成果示例：“用户手册”由工作程序、流程图和操作指南等内容组成 工作程序 操作指南 流程图 医院未来流程总图概要 * Implement SAP (ERP system) not only automate your process using the best technology - if so you’ll have an expensive old system. It involves optimization , people, * But there is also a need to review the processes and how they are integrated in terms of information flow and data processing requirements. With this, areas of improvements can be identified and best practices recommended. 风险评估，两个方面，一个是风险危险程度，发生的可能性，制定项目管理计划，按照7大关键因素进行审核，继而执行计划 * Ask participants for examples of ICOMs * Dont forget to expand the label in the glossary * Levelling issues/groups discussed later... * * Except at the top level of the map/model, IDEF has a convention of 3 to 6 activities per page: If there are less than three activities, they probably arent a true process on their own - make them part of another process If there are more than six, there will be too many to comprehend on one piece of paper - break them up. Hint: you may have mixed up different levels of decomposition - Then lead them into exerc * * Signposting for the session * Do participants agree? * We map processes in order to: understand and make visible what happens now - what activities take place and how they are linked together provide a common language for understanding the processes in question assess the flow of activity independently of organisation and internal politics highlight cost and performance issues in generating the output provide the base data for redesigning processes - the skeleton for BPR, cost work or for systems strategy and implementation * This diagram was presented earlier You probably noticed that IDEF0 is fairly prominent on the pyramid * What do our competitors use? What do our clients use? These answers should reinforce the choice of IDEF0 目的 这个阶段会概括出在客户化和界面开发的所有任务. 汇总界面开发的需求 设定实施过程中开发标准 确定Oracle应用软件的转换工具, 版本控制工具和开发工具 制定