国际商务管理 topic 21- 22.pptVIP

Topic 21 22 Communication in Business Time arrangement: 2 periods Aims: To learn how businesses can achieve effective communication by choosing appropriate communication channels and media. To learn the types of communication, barriers to effective communication as well as ways of improving communication skills. To master some useful phrases and expressions concerning business activity in English Key words and phrases Topic 21 Communication Communication process One-way communication Two-way communication Vertical communication channels Lateral communication channels Written communicati