公共图书馆读者服务麦当劳化.docVIP

公共图书馆读者服务的麦当劳化 单 骅 浙江图书馆图书文献服务部，杭州 310007 摘要：目前世界许多企业都遭受“麦当劳化”入侵的现象，公共图书馆也受其影响。文章探讨了麦当劳化图书馆的特征，分析其弊端，并提出了去麦当劳化的一些做法。 关键词：公共图书馆；读者服务；麦当劳化 分类号：G25 The MacDonaldization of Public library reader serves Shan Hua Zhejiang Library，Hangzhou 310007，Zhejiang，China Abstract：At present many of the world’s businesses have suffered,” MacDonaldization” invasion of the phenomenon, public libraries are affected by it. The article discussed the characteristics of the McDonalds Library, the analysis of its shortcomings and made to the McDonalds practices. Key word：Public library; Reader service; MacDonaldizatio