建筑企业IT应用绩效评估方法-Autodesk.pdfVIP

Li Yan, 王守清，建筑企业IT应用绩效的评估方法，《Autodesk在中国》，2004年第4期(12月) ，总第38期，第8-17页 建筑企业IT 应用绩效的评估方法 Li Yan 王守清 (新加坡国立大学) (清华大学) 摘要：信息技术(IT)被视为是可以给建筑业带来根本性变革的，但建筑企业对 IT 应用的认识和适应过 程是相当缓慢的。IT 在建筑业中的应用所面对的最大障碍之一是缺乏与其他工业领域规模相当的 IT 研发投资力度，而造成建筑业在 IT 方面低投资的最主要原因在于，建筑企业管理者们普遍认为 IT 应 用的绩效很难评估，也缺少全面的评估方法。本文通过文献调研和对建筑企业的调查，提出了建筑企 业 IT 应用绩效的一个“5C”评估方法，以帮助建筑企业预测和评估 IT 应用的绩效包括潜在利益，所提 出的评估方法回答了与评估有关的所有问题，包括为什么要进行评估、应评估哪些内容、由谁在何时 对哪些指标进行评估等，具有较强的应用性和可操作性。 关键词：信息技术，绩效评估，评估方法，建筑企业 A FRAMEWORK FOR EVALUATING ITS BENEFITS IN CONSTRUCTION COMPANIES LI Yan WANG Shou Qing (National University of Singapore) (Tsinghua University) Abstract: Information Technology (IT) is seen as an enabling mechanism to allow radical change to be effected in construction industry. However, firms in the construction industry are slowly responding and adapting to developments in information and communication technologies. A key barrier to the more effective exploitation and application of IT in the construction sector has been the lack of investment on a scale comparable with other sectors. A primary reason cited for the low level of investment is the low level of perceived benefits from IT investments amongst construction business managers. Based on literature review and a survey in the local construction companies, this paper presents a “5Cs” evaluation framework to assist construction companies to predict, measure and evaluate the potential benefits that can or should be achieved by the introduction of IT. The proposed framework answers questions concerning about all factors that need to be considered in the evaluation, such as why, what, when, who and how to perform the evaluation. It is not only presented as a research result but also can be used as a guideline in prac