整体政府知识协作研究.pdfVIP

第23卷 第5期 北京航空航天大学学报(社会科学版) Vol.23摇 No.5 2010年9月 Journal of Beijing University of Aeronautics and Astronautics(Social Sciences Edition) September,2010 整体政府的知识协作研究 ———基于中国的实践 王军霞 (北京航空航天大学公共管理学院,北京 100191) 摘摇 要:在分析整体政府的理论与实践的基础上,根据整体政府运转过程中知识协作的特点将知识协作模式 分为以信息互通为目标、以服务过程的改善为目标和以社会问题的解决和公共政策的制定为目标三种类型。 认为当前整体政府的知识协作存在信息重复收集、信息共享不畅、最佳实践对公共服务改良的效果不佳、处理 社会问题时知识挖掘不深入、政策制定中知识交流不充分的问题,提出进一步提高信息收集效率,加强信息与 知识共享及利用的对策。 关键词:整体政府;知识协作;信息互通;服务过程;社会问题;公共政策 中图分类号:D035摇 摇 摇 文献标识码:B摇 摇 摇 文章编号:1008鄄2204(2010)05鄄0001鄄06 Study of Knowledge Collaboration during constructing of Holistic Government:Based on China爷s Practice WANGJun鄄xia (School of Public Administration,Beijing University of Aeronautics and Astronautics,Beijing100191,China) Abstract:Based on the analysis of the theory and practice of Holistic Government,this paper classifies knowledge collaborationpatternsintothreepatterns:aimatinformationinterflow,aimattheimprovementof serviceprocess,and aim atsocialproblemssolvingandpolicydevelopment. Itarguesthatthereareseveralproblemsinknowledgecollabo鄄 ration,such as repeat information collecting,insufficient information sharing,poor facilitation of best practice on public service improvement,not enough knowledge digging in social problem solving,and deficient knowledge com鄄 munication in policy making,thus it deems that the efficiency of information collection should be ameliorated and knowledge sharing and knowledge applying should be improved. Key words:Holistic Government;knowledge collaboration;information exchange;service process;social problem; public policy 进