超五星级酒店人力资源培训大全22.docVIP

THE ST. REGIS SHANGHAI 上海瑞吉红塔大酒店 TRAINING ACTIVITY OUTLINE 培训活动纲要 Task 任务： Office Equipment 公关部设备管理 Code 序号： OH-SM-MC-A301 Objectives目的：At the end of this session, each trainee will be able to use all equipment in MC office accurately. 课程结束后，每个学员都能够正确使用公关部设备。 Standard标准：1. The Marketing Communications Department equipment includes: 公关部设备包括如下： Artwork Equipment: An HP Laser Printer An HP Scanner 美工制作设备 惠普激光打印机 惠普扫描仪 Photographic Equipment: Nikon F60 camera body plus one 28~80mm Zoom Lens. A Nikon Flash照相设备 尼康F60照相机身加28-80毫米镜头 尼康闪光灯The photographic equipment will be kept in steel safe. The keys will be kept by Marketing Communications Manager and MarCom Coordinator. 照相器材保存在保险箱内，钥匙由公关部经理及助理保存。 Resources培训器材：White board with mark pen 白板、马克笔 Introduction according standard 1 按照标准第一条介绍公关部设备 Introduce equipment for artist and phtography 介绍美工设备及照相设备。 All equipment belongs to hotel and should be stored properly. 所有设备均属饭店所有，应妥善保存。 20Minutes 20分钟 Explain the following equipment as divided in SP 分项分别介绍 Artwork Equipment Use of printers and scanner by other department requires to fill out Facility Use Record form, which states: Department Name No. of Copy Expected Date of Completion Remark 美工设备 其他部门如需使用打印机及扫描仪需填写设备使用申请单，包括如下内容： 部门 姓名 打印数量 需完成日期 备注 The Facility Use Record form will be signed by Director of Sales Marketing for approval. 设备使用申请单由市场销售总监签字批准。Refer to equipment USER MANUAL for instructions. 请参阅设备使用手册进行操作。 MarCom Coordinator will complete the scanning or printing work within the Expected Completion Date and fill out a Color Printer / Scanner Record Form 公关部助理将在需完成日期内完成打印或扫描工作并填写彩打/扫描记录单。记录单写明：MarCom Manager will circulate the Color Printer/ Scanner Record Form on 1st of each month. 每个月的第一天公关部经理将会传阅彩打/扫描记录单。 Photographic Equipment: MarCom Manager will be informed of use of photographic equipment. 照相设备： 使用照相设备时需通知公关部经理。 Always carry the camera and flash in bag with one extra roll of film and spare batteries. 在照相包内应装有相机、闪光