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2010-9-30 译言网 | 辩论的正确方式 译言网 | 辩论的正确方式 /view/164844/132423 September 30th, 2010 The Right Way to Fight 辩论的正确方式 10:03 AM Wednesday May 12, 2010 2010年5月12日，星期三，10：03 AM Differences of opinion at work are inevitable and often integral to innovation, problem-solving, and performance improvement. But knowing that most clashes have benefits does not make them any easier to manage. Disagreements with coworkers can be uncomfortable, and if handled poorly, result in unproductive and even harmful conflict. The good news is that, with a little planning, you can avoid a fight and find an answer that everyone agrees on. 在工作中意见相左往往是不可避免的，而这些常常是工作创新、问题的解决和绩效改善的 构成部分。虽然我们知道大多数冲突的结果是有利于工作的，但是处理的时候却一点都不简 单。反对朝夕相处的同事的做法，你们彼此之间都会感到不舒服，如果处理不当，不仅将导致 工作无效益，甚至还可能带来不利的冲突。但令人欣慰的是，只要稍有点规划，你就可以避免 一场争吵，同时找到让每个人都能接受的方法。 What the Experts Say 听听专家是怎么说的 Because most people are uncomfortable discussing differences, its rare that disagreements go smoothly. Most conflicts are resolved through brute force or splitting the difference, says Jeff Weiss, a Founding Partner of Vantage Partners, LLC and co-author of Harvard Business Reviews Want Collaboration?: Accept — and Actively Manage — Conflict and Simple Rules for Making Alliances Work. Unfortunately, this approach often means both sides are unhappy with the outcome. Having a productive disagreement starts with your mindset. Assume you have something to learn, assume there is a more creative solution than youve thought of, says Weiss. By entering the discussion with an open mind, regardless of your coworkers stance, you are likely to find common ground. Of course, doing this right takes time and attention. Judith White, Associate Professor of Business Administration at Tuck School of Business and co-author of Why It Pays to Get Inside th