Stress, Violence and Lone Working课件.pptVIP

Module 07 Stress, Violence and Lone Working Stress “The reaction that people have to excessive pressure, or other types of demands placed upon them. It arises when they worry that they can’t cope” Work related stress is experienced when the demands of the work environment exceed the employees’ ability to cope with or control them. This leads to an adverse reaction that people have to excessive pressures or other types of demand placed on them. Effects of Stress Increased anxiety Irritability Increased drug use e.g. alcohol, tobacco Poor sleeping patterns Raised heart rate Increased sweating H