Conversation Practice.ppt

Conversation Practice Car Rental By Paul Chen Outline Starting Questions What to Be Noticed Sample Conversations (1) (2) Vocabulary (1) (2) Useful Expressions Reference Starting Questions Have you ever rented a car? If so, how did you do it? What should one pay attention to before and after reserving a car? What certificates should one bring with while renting a car? What to Be Noticed Conduct a survey on the Internet beforehand. Check out what the company have available. Check out the car rate. Tell the agent what kind of car you want. Leave some of your personal information to the agent. e.g. names, address, the driver’s license information How many days you would rent the car for (pick-up and drop-off date) Where and when you would like to pick up the car (location and time) How would you pay? (by cash, by check, or by credit card) Reconfirm the reservation before your pick up the car. Sample Conversation One At the counter of the car rental company. A: Agent, C: Customer A: May I help you? C: Yes. I’d like to rent a car. What do you have available? A: What kind of car do you want? We have small, mid-side, full size, and vans. C: What’s the rate for a van? A: 3,200NT per day including 500 km, plus 50NT per km. C: That’s fine. I’ll take it. A: When will you pick up and drop off the car? C: I’d pick it up here next Tuesday at 10am and return it next Friday by noon. A: Would you like the insurance with it? It’s 300NT a day. C: Okay. A: Can I have your ID card and driver’s license? C: Here you go. A: How will you like to pay? C: Just put it on my credit card. A: Please sign your name on the contract here. The car will be ready for you then. Sample Conversation Two Over the phone. T: Tourist; C: Clerk T: I need a car. What do you have available? C: What kind of car do you want? We have compact, mid-size, full size, and vans. T: What’s the rate for a compact? C: Our weekend special is 18,00NT with 300 km, 50NT per km. T: That sounds reasonable. I’ll take it. C: Ho