Chapter 1Assuming the Role of the Systems Analyst.ppt

Chapter 1Assuming the Role of the Systems Analyst Systems Analysis and Design Kendall and Kendall Fifth Edition Major Topics Information systems Phases of analysis and design System maintenance CASE tools Alternate methodologies Information Information is an organizational resource which must be managed as carefully as other resources Costs are associated with information processing Information processing must be managed to take full advantage of its potential Categories Information systems fall into one of the following eight categories: Transaction processing systems (TPS) Office automation systems (OAS) Knowledge work systems (KWS) Management information systems (MIS) Decision support systems (DSS) Expert systems (ES) Group decision support systems (GDSS) Executive support systems (EES) New Technologies New technologies are being integrated into traditional systems Ecommerce uses the Web to perform business activities Enterprise Resource Planning (ERP) has the goal of integrating many different information systems within the corporation Wireless and handheld devices, including mobile commerce (mcommerce) Open source software Advantages of Using the Web Increasing awareness of the availability of the service, product, industry, person, or group 24-hour access for users Standard interface design Creating a global system Nature of Analysis and Design Systems analysis and design is a systematic approach to identifying problems, opportunities, and objectives; analyzing the information flows in organizations; and designing computerized information systems to solve a problem Systems Analyst Systems analysts act as Outside consultants to businesses Supporting experts within a business As change agents Analysts are problem solvers, and require communication skills Analysts must be ethical with users and customers Systems Development Life Cycle The systems development life cycle is a systematic approach to solving business problems It is divided into seven phases Each p