Week 12Monday, April 17.ppt

Week 12Monday, April 17 Managing Infrastructure and Operations Leadership Issues Strategic Grid Governance and Leadership Three Rules of Leadership Rule 1: You must have or develop the skill, and take the time to find out what is in the followers mind concerning his situation and how he perceives you Know what is perceives as negative Create and manage a system of feedback loops that keep people in permanent touch with follower mindset Rule 2: To be a powerful leader, you must present your leaderself to others, rather than your natural self Do exactly the leadership behavior called for by the situation Rule 3: To create an effective leaderself, you must operate from self-awareness rather than from an automatic mind Focus on the “good of the whole” Four Competencies of Leadership Know ourselves very, very well Recognizing that all of us are actually three people in one: what we are, what we think we are, and what others think we are Know our people—thoroughly Be able to motivate people with the right ideas, the right work, and the right methods or techniques Highly competent on the technical and people sides of our job if we intend to be successful Know the laws and principles of leadership and management as they relate to leading ourselves and people If you want to play the game, youve got to know the rules IT Governance: Definitions A generic term which describes the ways in which rights and responsibilities are shared between the various corporate participants, especially the management and the shareholders. IT Governance Involves… Policies and procedures that specify and guide decision making and the actions of people Specifying the responsibilities of management, employees and shareholders (stakeholders), and decision rights Administering the policies and procedures in daily operations Adhering to the policies and procedure in short- and long-term planning Coordination IT Leadership Managing the infrastructure Managing the IT function Strategic