从企业文化管理理念看医院药学行业文化管理理念.pdfVIP

从企业文化管理理念看医院药学行业文化管理理念 陆 进 , 朱立平, 常 明( 中日友好医院药学部, 北京市 100029) R952 C 100 1- 0408(2005) 05- 0392-04 目的:确立医院药学行业文化管理理念, 规范药师与患者同行及其他卫生人员的行为准 方法: 简述企业管理理论发展 及企业文化定义企业文化管理的3 个层面和企业文化建设的运作, 并借鉴古今中外的企业文化管理理念来确立医院药学行业文 化管理理念结果:可通过物质层次制度及行为层次和精神层次的文化建设,营造一种和谐友善亲切融洽的氛围,促使药师以 富有成效的努力赢得患者的信任, 从而使患者获得最佳的治疗效果结论: 医院药学行业文化管理理念的确立可激励药学人员的工 作热情和积极性,推进药学事业发展 企业; 医院药学行业;文化管理理念 Viewon the Hos ital Pharmac Culture Mana ement Conce ts from the Pros ect of Cor oration Culture p y g p p p Mana ement Conce ts g p LU Jin,Z U Liping,C ANG Ming (Deptof Pharmacy, Sino- Japan Friendship ospital, Beijing 100029, China) ABSTRACT OBJECT IVE: T o establish culture management concepts in hospital pharmacy professions and to standardize the behaviors among pharmacists, patients, colleagues and other health professionalsMET ODS: Theories about the corpo ration management development, definition of corporation culture, the 3 levels of corporation culture management and the operation of corporate culture construction were briefly introduced; the hospital pharmacy profession culture management rinci le was established with a reference of the cor orate culture mana ement conce t at all times and in all over the world p p p g p RESULT S: armonious, friendl , kindl and lacator atmos here can be established throu h the culture construction in y y p y p g material,s stem,behavior and s iritual levels; harmacists should be ur ed to win thetrust of atients so as to achieve thebest y p p g p thera eutic effects for the atientsCONCLUSION: The establishment of hos ital harmac rofession culture mana ement p p p p y p g rinci le can ins ire harmacists assion and enthusias