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对外经济贸易大学
《跨文化交际(英)》期末考试
I. True-False: Decide whether each of the following statements is true or
false. Write T for true” and F for false”. (每题1 分,共20 分)
1. The term intercultural communication” was first used by Geert Hofstede in
1959.
2. Hall defines culture as the software of the mind that guides us in our daily
interactions.
3. In most of Africa, Argentina and Peru, putting one ’s index finger to his temple
means ‘You are crazy. ’
4. Stereotyping is a complex form of categorization that mentally organizes your
experiences and guides your behavior toward a particular group of people.
5. Values are social principles, goals, or standards accepted by persons in a culture.
They are the innermost skin of the onion.”
6. People from some cultures may lower their gaze to convey respect, whereas this
may be understood as evading or even insulting in other cultures.
7. Unbuttoning one ’s coat is a sign of openness, friendliness or willingness to reach
an agreement.
8. In order for intercultural negotiation to be successful, the parties must provide for
a win-lose situation.
9. Edward Hall’s theory states that the four levels embody the total concept of
culture like an onion – symbols, heroes, rituals, and values.
10. Successful intercultural business communication involves knowing the
ethnocentrisms of persons in other cultures. Understanding the mindsets of both
oneself and the person of another culture will result in more efficient
communication.
11. Ethnocentrism is the belief that somebody else’s cultural background, including
ways of analyzing problems, values, beliefs, language, and verbal and nonverbal
communication, is better than our own.
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