第十四章managing team 团队管理.ppt

第十四章：Managing Team团队管理 在现在越来越复杂的环境下，为了提高竞争优势，许多公司出现了各种各样的团队，这一章，我们就来学习与团队有关的知识。 第一节：The contributions of teams团队的贡献 1 building block for organization structure.组织结构的构成元素 2 force for productivity.生产力 3 force for quality.质量的作用 4 force for cost reduction.减少成本 5 force for speed.对速度的作用 6 force for change.对变化的作用 7 force for innovation.对创新的作用 第二节：Benefits of groups群体的益处 In organizations, groups serve numerous functions. Some of these functions benefit the organization directly; others benefit primarily the group’s members.在组织中，群体有许多作用，有些直接对组织有益，其他主要对群体的成员有益。 1 For the organization对组织 1 Accomplish tasks that could not be done by individuals working alone.完成个人单独工作不能完成的任务 2 Bring multiple skills and talents to bear on complex tasks.带来能承担复杂任务的复合技术和才能 3 Provide a vehicle for decision making that permits multiple and conflicting views to be aired and considered.提供决策载体，让多种和冲突的观点并存 4 Provide an efficient means for organizational control of individual behavior.对个人行为的组织控制提供了有效的手段。 5 Facilitate changes in organizational policies or procedures.使组织的政策或程序改变更便利 6 Increase organizational stability by transmitting shared beliefs and values to new members.通过向新成员传输共同信仰和价值观增加了组织的稳定性 对个人 1 有助于了解组织及其环境 2 有助于了解自己 3 为获得新技能提供帮助 4 获得个人行为不能得到的报酬 5 直接满足重要的个人需要，特别是被社会认可的需要 第三节：The new team environment新团队环境 A working group is a collection of people who work in the same area or have been drawn together to undertake a task but do not necessarily come together as a unit and achieve significant performance improvements.一个工作群体是指在同一领域内工作或集中在一起从事一项工作的人员集合，（一个群体）不需要作为一个单位并取得重要的绩效提高。 Team A small number of people with complementary skills who are committed to a common purpose, set of performance goals, and approach for which they hold themselves mutually accountable. 团队：由有互补技能、共同目的、共同业绩目标、相互负责的少数人组成。 Organizations have been using groups for a long time. But things are different today. Managers realize more than ever that teams can provide competitive advantage and greatly improve organizat