南京工程学院 质量管理第9讲 持续改进.pptVIP

Kaizen A philosophy of continually improving all areas. Personal life, home life, social life, working life Workplace: continuous improvement involving everyone- managers and workers alike Kaizen Quality: There is very little agreement on what constitutes quality. In its broadest sense, quality is anything that can be improved. When speaking of “quality” one tends to think first in terms of product quality. When discussed in the context of KAIZEN strategy nothing could be further off the mark. The foremost concern here is with the quality of people. … Building quality into people means helping them become KAIZEN conscious. Continuous Improvement（Kaizen） The foundation of continuous improvement is the belief that your organization can always be doing better. Operations can be more efficient. Quality can be improved. Costs can be reduced. Sales can grow faster. And the company can be more profitable. If only everyone worked a little harder and smarter. J.B. Bury ：civilization has moved, is moving, and will move in a desirable direction. The foundation of modern civilization rests on a belief in progress. That society can be more just and humane. That we can, through innovation and initiative, alleviate more human suffering. That more people can find steady work, and live in safety and comfort. That more of us can be spiritually fulfilled and happy. If only we worked a little harder and smarter. Continuous Improvement vs. Kaizen Taiichi Ohno and Shigeo Shingo developed both kaizen versions at Toyota. They are important tools for Lean Manufacturing, the Toyota Production System (TPS), Just In Time (JIT) and other effective manufacturing strategies. In Japanese, the definition of Kaizen is improvement and particularly, Continuous Improvement-- slow, incremental but constant. Norman Bodek explains this and translates it as Quick Easy Kaizen. Large-Scale Vs. Small-Scale Improvement Large scale improvement is attractive. It promises quantum jumps in productivity,