Unit 5 Housekeeping (Ⅱ) 饭店专业英语课件.ppt

iron 熨烫 valet 熨烫工 damage 损坏 fadeless 不褪色的 starch 上浆 shrink 缩水 stain 污迹 indemnity 赔偿 bleaching 漂白 misdelivery 送错 dry-clean 干洗 express service 快洗服务 hand wash 手洗 machine wash 机洗 cotton fabric 棉织物 mixed fabric 混纺织物 knitted fabric 针织物 trousers pressing 熨裤器 room service center 客房送餐中心 breakfast tray 早餐托盘 in season 当季的 1. Is your dress colorfast? 2. We’ll do our best to remove the stain. 3. Please put all your requests in the laundry list. 4. Please don’t forget to fill in the laundry list. 5. We also provide express service, but it will cost 50% more. 6. We have a good choice of drinks. 7. You can choose from the menu hanging on the door knob. 8. May I know your name and room number? 9. What time do you wish it to be sent to your room? 10. The waitress will be up right away. 11. Excuse me, may I put your breakfast on the table? 12. Would you please sign the bill now, madam? 13. The babysitters are all well-trained and reliable. 14. How do you charge for the service? Picture： Laundry Service 1. Have you any laundry? 2. And did you fill out the laundry form? 3. Well, please note on the list whether you need your clothes ironed, washed, dry-cleaned or mended and also what time you want to get them back. 4. We’ll do our best, but we can’t guarantee anything. 5. In that case, our hotel will certainly pay for it. The indemnity shall not exceed ten times more than the laundry charge. 6. The Laundry Department does a great job. 7. Usually laundry received before 11 am will be returned the same day.