PMP考前总复习.ppt

Project Management Professional (PMP) Certification Study Guide PMI强调的精神 Historical Records – 需要记录，用于计划、估算和风险。 Kickoff meetings 非常重要 Work Breakdown Structures 不要做需求外的benefits，不要镀金 项目活动应包含所有的干系人 项目计划过程应该包括所有的团队成员 PM 应该主动的工作 Chapter 1 – Introduction Project 概念：重点在于一次性、独特的、产品和服务，有设定的开始和结束日期。Progressively，Elaborated Programs 和Project的区别：Program包括了project以及ongoing operations Chapter 1 - Introduction Project Management概念: the application of knowledge, skills, tools and techniques to project activities in order to meet or exceed stakeholder needs and expectations from a defined project – balancing the following: Scope, time, cost, and quality Stakeholders’ expectations Requirements (needs) vs. unidentified requirements (expectations) Chapter 2 – Project Management Context Project Phases 是由deliverable的完成来标志的 Review of deliverables and approval/denial are “phase exits, stage gates, or kill points” Phases are collected into the Project Life Cycle Set of defined work procedures to establish management control Chapter 2 – Project Management Context Project Life Cycle defines: Technical work performed in each phase Who is involved in each phase Project Phases can overlap – “Fast Tracking” Common Characteristics of Project Life Cycles: Cost and Staffing levels are low at start and move higher towards the end Probability of successfully completing project is low at beginning, higher towards the end as project continues Stakeholder influence is high at the beginning and progressively lowers as project continues Chapter 2 – Project Management Context Stakeholders: individuals and organizations who are actively involved in the project Often have conflicting expectations and objectives In general, differences should be resolved in favor of the customer – individual(s) or organization(s) that will use the outcome of the project Stakeholder management is a proactive task Project Mangers must determine all stakeholders and incorporate their needs into the project Chapter 2 – Projec