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Critical Factors for Successful Implementation of Enterprise Systems By Kingsley O. Okojie Introduction ● Thepurpose of this literaturereviewistoexplore the critical success factors associated with ERP implementation and topaint a better picture for the understandingofthesefactors. ● Rochart, (1979) -first to define the concept, critical success factor as “the limited numbers of areas in which results, if they are satisfactory, will ensure successful competitive performance for the organization”. Literature review ● First Paper: Fui-Hoon Nah, F., Lee-Shang Lay, J., Kuang, J.(2001) “Critical factors for successful implementation of enterprise”. ➢Authors aimed to uncover the reason for high failure rate of ERP implementation as sited in the literature (Davenport, 1998). ➢They aimed at having an indebt look into the field by identifying the CSFs in ERP implementation thus categorized them into respective phases in ERP life circle model by (Markus and Tanis, 2000) Methodology ●The authors adopted the process theory of (Markus Tanis, 2000), which focus on event leading to implementation completion, i.e. -Chartering: defines biz case decision constraints -Projects: getting system end user up running -Shakedown: stabilizing, eliminating “bugs” getting to normal operations -Onward and Upward: maintaining systems, supporting users. Getting results, upgrading, systems extensions. CSF classification (Markus Tanis, 2000) Findings ●The authors analyze a total of 11 critical success factors for ERP implementation based on the r