对美国在华跨国公司中中国职员和美国职员冲突管理方式的分析.pdf

对美国在华跨国公司中中国职员和美国职员冲突管理方式的分析.pdf

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Abstract todealwith fromother the of oflenhave people Throughprocessglohalization managers includesnot the cultural only ca《l《羲eswithdifferentcultural haekgromad backgrounds.This meansa differentof andasaresult language;itcompletelywayfeeling,thinking,behaving alsoconflict management, to interactionin Over have substantialattentionconflict the decades,resealeherspaid past Chineseand focusesontheconflict of various managementstyles settings.Thisstudy inChinafroma cH ss Ameriema intheAmericanmultinationalcorporations employees COnflict wdlasthe inwhich cultural intcra,2ticcm%asway people perspeetive.Understanding conflict enhancethe environment,not fromdifferentcultures弘删vebdl删o‘ean working tomentionbenefitorganizationsinvariousways. tO and for of ofthis was Chinese styles The Americans’preferences purposestudy explore eonttiet and methods toobtaina quantitativequalitativew∽employed management。Both ofconflict inmulticulturat more and organizations- completepicture phenomena precise teststhe valuesoftheChineseandtheAmericansforanothertime.The The eulmrat study findings the also a collectivisticandmasculinethanAmeriealts.TheChinesehave hightunc穗ainty avoidanceandlargerpowerdistmacethantheAmericans。 Theresultsofthe styles surveytestingtheconflictmanagement to to more the and resolvea likely avoiding,obliging,dominatingcompromisingsWtes adopt theAmericansalemole to the theendof, adopt style.In conflict,whereas likely integrating the author some tothe whoworkinall study,thegives practicalsuggestionspeople intereu!turalenvironment. Acknowledgments in to smcereth幽toalltheteachersthe 1wouldlikeexpressmy EnglishDq’ar舡n料谴ofthe who and mc in SchoolofInternationalStudieshave mytwo-yearstudy taughthelpedduring andEconomics. the ofInt《anationalBusiness University to Professor forhersustained Iammost Associate guidancethrough grateful ZhangCuiping timeand to me the ofthethesis her graciouslygave knowledgeprovide process writing.She withvaluable of ideas

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