Abstract
After entry into WTO, the market competition that China’s telecommunication
industry is facing will witness tremendous changes. Intense competition not only comes
from different operators, but from foreign operators as well. With a series of international
and domestic changes taking place, telecom industry in China is confronted with the issues
of survival and development in adverse situations as well as ways to respond to market
challenges. It urgently needs to seek for a solution that achieves maximal market profit with
the lowest marketing and communication cost. In this regard, Integrated Marketing
Communication is a pragmatic theory that echoes to the need.
Grounded on the theory of integrated marketing communication, 4C theory focuses on
the consumer. With the goal of offering customers the most appropriate products, 4C theory
holds that the pricing decisions should be made based on the amount of money that
consumers are willing to pay in order to satisfy their needs and desires; marketing network
should be properly designed and smooth marketing channels should be constructed
according to the consumers’ purchasing territory and consumer preferences; consumer
environment should be maximally facilitative; two-way communication with the consumers
should be strengthened and thus, mutual understanding should be enhanced. By so doing,
the company is enabled to bring about a match between sale and need, thus forming a
consumer-centered marketing network.
This paper compares and contrasts traditional marketing theories with Integrated
Marketing Communication theory. It
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