Quality vs risk An investigation of their relationship in software development projects》.pdf
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Quality vs risk An investigation of their relationship in software development projects》.pdf
Available online at
ScienceDirect
International Journal of Project Management 32 (2014) 1073 – 1082
/locate/ijproman
Quality vs risk: An investigation of their relationship
in software development projects
Lazaros Sarigiannidis a,⁎, Prodromos D. Chatzoglou b , 1
a Business Administration Dept., Kavala Institute of Technology, Agios Loukas, 65404 Kavala, Greece
b Production Management Engineering Dept., Democritus University of Thrace, Library Building, Kimmeria, 67100 Xanthi, Greece
Received 23 December 2012; received in revised form 3 October 2013; accepted 12 November 2013
Available online 28 November 2013
Abstract
Quality, risk and successful software development projects are three concepts which appear to be indisputably intertwined with one another.
The purpose of the present study is to investigate the relationship between people quality, process quality and risk in the context of software
development projects of Greek companies. Project team members with different characteristics were used as key respondents. The final sample
consisted of 112 projects from 63 companies. Empirical data were analysed using the structural equation modelling technique. The main results
indicate a negative effect of people quality on project risk level. On the contrary, process quality appears to have a slightly limited effect, defining
only the risk level associated with the project team. The results contribute in the existing literature underlining the importance of quality on the
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