中原勘察设计公司业务流程再造的研究.pdf

A b stract A b s tra C t Th e P ap er 15 fro m the P ers P eetive o f surv ey an d d esi邵 ent 呷 rises，the in tem al m an ag em ent ，as theri eore bu sin ess P roeesses as the start ing P o ini，focus ing on u sing the m eht od of B usiness Proeess R eengineering to design Zhong 丫七an Survey and D esign C om Pany，5 existni g four eore Proeesses: feasibility study，Proj ect bidding，Proj ect surv ey arid design and Proj ect review. To im Provni g the Perib rm anc e of eore business Proeesses im Prov e the qu ality of serviee to cu stom ers . Survcy an d design qu ality of serv iee 15 d ir (龙tly related to the survey an d design ent 。卫n se eu stom ers for su rV lv al an d d ev eloP m eni o f Z h on g Yu an Surv cy an d D esign C om P an y of the Prob lem s focu sed on :the m arketin g Su rv ey an d d esign P ro eesse s an d d esign P roeess o f the P lann ed eeono m ic sy stem ，the taste o f stro n g ，ful l一ou se 15 still u sed b y the P rev iou s h o sP ital一w id e focu s on m ark ctin g a un ified w ay，frag llen tatio n am on g the v 州 ou s d 即 日d m ent s，eo 一ordin ation . Th ese P rob lem s are the fun d am en tal reason for the existing businessProeess lag and less effieientand high er erm r rat e.Th e serv iees ean notm eet the requ irme ent s of cu stom ers ，to im Prov e the qu ality of serv iees b y the eon straints. F in d in g out the eom P an y ，5 th e P rob lem o f bu sin ess P roeesses m u st an al” 15 the P rocesses. W 七 u se th e P erform an ee lm P ortan ce M atrix M etho d ，L e姗 in g P en taele M eht o d ，F ish B on e A n alysis an d oth er m etho d s to an alyZ e