汽车专业英语 作者 宋进桂汽车专业英语课件-section 3 Chapte10.110.4.pptVIP

Section 3 Automotive Marketing and Service Chapter 10 Aftermarket Service 10.1 Organization of a Car Dealership Chapter 10 Aftermarket Service 10.1 Organization of a Car Dealership Chapter 10 Aftermarket Service 10.1 Organization of a Car Dealership Chapter 10 Aftermarket Service 10.1 Organization of a Car Dealership Chapter 10 Aftermarket Service 10.1 Organization of a Car Dealership Chapter 10 Aftermarket Service 10.4 How to Treat Customer Complaints * * Chapter 10 Aftermarket Service 10.1 Organization of a Car Dealership 10.2 Order Processing 10.3 Consultation 10.4 How to Treat Customer Complaints 在线教务辅导网： 教材其余课件及动画素材请查阅在线教务辅导网 QQ:349134187 或者直接输入下面地址： New Words n.咨询，商议，会诊，参考 [?k?ns?ltei∫?n] consultation n.提交(物)，呈递(书)，屈从，归顺 [s?bmi∫?n] submission n.存货，存货清单，存货盘存(报表)，财产目录 [inv?ntri] inventory n. (分派的)任务，分配 [?sainm?nt] assignment n.(全体)职员， (全体)工作人员 [stɑ:f] staff n. 代理权，经销权，代理商 [di:l???ip] dealership New Words n.办理，处置，交易，业务，会刊，学报 [tr?nz?k∫?n] transaction n.会计，会计学，帐单，结帐，结算 [?kaunti?] accounting n.折扣，贴现，贴现率 [diskaunt] discount a.任意的，无条件的，随意的，自主决定的 [diskre∫?n?ri] discretionary n.性格，倾向，配置，部署，处理，解决 [?disp?zi∫?n] disposition The dealership consists of the management staff and of various separate business sectors or departments. Management. Management monitors the activities of the various departments. It defines the dealerships objectives and determines business policy. Management assumes responsibility for supervising and organising the company as well as planning. Management also monitors all of the other departments and sectors of the company. Various departments within the dealership are responsible for discharging specific duties and assignments. Parts service. The parts service manages the inventory of spare parts and accessories. This assignment embraces an array of individual activities including submission of parts orders and storage dis