电子政务评价指标体系.PDFVIP

第21 卷第8 期 计算机应用与软件 Vol121, No18 2004 年8 月 Compu er Applica ions and Sof ware Aug12004 杨云飞 白庆华 ( 200092) 本文在全面介绍当前全球各种电子政务评价指标体系的基础 , 结合作者在公共管理方面的研究成果, 提出了 一套全新 的/ 电子集中电子安全电子管理电子服务电子决策0 五项测评电子政务评价指标体系, 并利用该评价指标体系对我国各大城市 目前的电子政务发展水平进行了尝试性测评, 测评结果显示, 本论文提供的电子政务评价指标体系相对于其它评价体系而言, 不仅 系统完整简洁明了, 而且具有更崭新的特征本文提供的电子政务评价指标体系可以概括为: / 顶端为政务基本架构; 中间为信息 技术与政务的有机结合; 底层为众多的标志性特征0 电子集中 电子安全 电子管理 电子服务 电子决策 THE INDICES FRAMEWORK FOR BENCHMARKING E- GOVERNMENT Yang Yunfei Bai Qinghua ( School of Economics and Management , Tongj i Univers ity , Shanghai 200092 ) Abstract Based on various global e- governmen survey ex amples, in his ar icle, he au hor pu forw ard a brand- new indices frame for measuring e- governmen , he new frame consis s of five par s ) e- concen ra ion, e-securi y, e- managemen , e- service, e- decision- making ( or e- democracy ) , which comes from he au horps research achievemen in public managemen . Upon he se of indices frame, he au hor has measured hir y- four big ci ies in our coun ries. By he survey resul , i shows ha he indices frame in his ar icle is very good and has a differen charac eris ic from o hers . I can be sum- marized ha he indices frame in his ar icle is/ he op indices reflec s he basic governmen affairs s ruc ure, he middle in egra es informa ion echno- logy w i h governmen aff airs, and he bo om employs w i h numerous symbolized charac eris ics0 . Keywords E- concen ra ion E- securi y E-managemen E- service E- democracy 0 , , Accen ure Brown TNS Jersey- New ark P