如何提高企业管理的效率过程方法在企业中的运用创新.pptVIP

 Process 过程： 1)Any activity or set of activities, that uses resources to transform inputs to outputs can be considered as a process. —clause 2.4 of ISO9000:2005 任何使用资源将输入转化为输出的活动或一组活动可视为一个过程。 2)Sets of interrelated and interacting activities which transforms inputs to outputs.—clause 3.4.1 of ISO9000:2005 一组将输入转化为输出的相互关联或相互作用的活动。 These activities require allocation of resources such as people and materials. Figure 1 shows a generic process.这些活动需要配置资源，如人员和材料。图1所示为通用的过程。 Effectiveness 有效性: –clause 3.2.14 of ISO9000:2005 Extent to which planned activ