园区招商CRM解决方案创新.pptVIP

图形化报表 图形化报表 Excel集成CRM数据 MS CRM的OUTLOOK应用 日程安排 苏州工业园区招商部 政府招商行业实施CRM有其先决条件，一方面企业客户资源多，每年成功入驻园区的企业就达数百家，未成交的客户数量更为庞大；另一方面招商引资过程长，会产生大量业务数据需要记录，CRM系统十分切合招商企业的需求。实施过程可针对不同部门的使用者进行需求调研，微软CRM基础上的招商解决方案，使其更适合商业务的实际需要。 Thanks！ * * * * These are solution sets that we develop to address insurers challenges. This solution sets consist of several product components that I am going to describe in more detail later on. The first solution set is: intelligence driven marketing solution set. This solution set can be used to drive profitable growth. Insurers can use this solution sets to analyze customer propensity to buy and segment the market and develop product offering to the right segment The second solution set is: streamlined acquisition and renewal. This solution set can be used to address profitable growth as well. Organization can use streamlined acquisition to analyze sales, do proactive renewals and manage opportunity through out all channels. The third solution set is used to manage distribution. In this solution set, organization can use siebel to track producer credentials, do profitability analysis, pass leads to producers and keep track the compensation. The streamlined customer care solution set enables organizations to reduce call handling time and deliver a one and done service The last solution set is claims management that can be used to reduce claims cost by delivering an end to end claims management Every solution set utilize siebel workflow and automate manual processes in each area to increase productivity and efficiency * * 上一套好的CRM系统，要能帮助我公司在统一的信息化平台上实现对客户资源的整合管理。 CRM不仅要能帮助我们管理客户的基本信息，还要能管理好各类动态的信息，例如：动态业务信息、动态联络信息、动态知识信息和动态价值信息等。这样一来，我们找到一个客户，就能对这个客户全面了解，解决客户信息散乱、查询费时费力的问题。 * * www.ExigenS www.ExigenS www.ExigenS 招商CRM解决方案 益进信息服务（苏州）有限公司 在各种展览会上，我们一共收集了几百张名片，怎么利用它们才好？ 有越来越多的人访问过我们的站点了。但我怎么才能知道这些人是谁？我们的招商的厂房、办公设施对方主要对哪些感兴趣？ 展览会上，我向1000多人发放了公司资料，这些人对我们的招商政策看法怎样？其中有多少人已经与招商人员接触了？ 我应该和那些真正的潜在企业客户者多多接触，谁是真正的潜在入住企业？ 我怎么才能知道其他部门的同事和客户的联系情况，以防止重复地给客户发放相同的资料？