best practices in diversity strongmanagementstrong - united nations.pdfVIP

United Nations Expert Group Meeting on Managing Diversity in the Civil Service United Nations Headquarters, New York, 3 - 4 May 2001 Best Practices in Diversity Management Neil E. Reichenberg Executive Director International Personnel Management Association Introduction The International Personnel Management Association (IPMA) has undertaken a human resource benchmarking project with the National Association of State Personnel Executives (NASPE). IPMA is an organization representing over 1,700 organizations and 2,500 individuals involved in public sector human resource management. The Association’s mission is to optimize organizational and individual performance in the public service by providing human resource leadership, professional development, information and services. IPMA has established an International Human Resource Advisory Board to facilitate the exchange of information on international human resource developments. The International Human Resource Advisory Board has 37 members from 35 countries and international organizations. Additional information about IPMA can be obtained at . The IPMA/NASPE Benchmarking Committee consisting of public sector human resource practitioners who are members of IPMA and NASPE directs the benchmarking project. Benchmarking surveys were conducted in 1998 and in 2000 of both IPMA and NASPE members. The primary areas surveyed in 1998 were recruitment and selection, recruitment and retention of information technology staff, and training. In 2000, total compensation, recruitment and selection, and training were surveyed. About 350 organizations completed the 1998 survey and approximately 200 organizations completed the 2000 survey. An analysis of the results has been published. A key component of the project has been the identification of best practice organizations. The goal of selecting best practice organizat