guiding the north star state a proposal for a performance.pdf

guiding the north star state a proposal for a performance.pdf

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guiding the north star state a proposal for a performance

Guiding the North Star State: A Proposal for a Performance Management System in Minnesota Jay Kiedrowski, EdD Senior Fellow, Humphrey School of Public Affairs, University of Minnesota James Collins, MBA, MPP Researcher, Humphrey School of Public Affairs, University of Minnesota (Portions of this paper are taken from some of the authors’ previously unpublished writings .) Abstract With distrust of government growing in Minnesota, state government needs to produce measureable results that citizens want. This paper proposes a new performance management system for Minnesota patterned after recommendations from the performance management literature and implementation from other states, particularly Virginia. The proposal uses recommendations from the Performance Management Advisory Commission including planning, budgeting, management, and evaluation. It adds employee objectives and development (to make performance management more relevant for all state employees) and customer impact (to ensure the service results meet citizen needs) as follows:  Strategic planning  Program budgeting  Employee objectives and development  Program operations and improvement  Customer impact  Program evaluation Executive and legislative support is critical for effective implementation of performance management. Legislation to implement Minnesota ’s proposed performance management system was introduced in April 2010, and a gubernatorial election in the fall of 2010, the probability of implementation has increased significantly. Guiding the North Star State: A Proposal for a Performance Management System in Minnesota   Introduction Distrust of government is a growing issue in Minnes

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