管理咨询入门..精要.pptVIP

* * 爱丽丝仙境里的一个场景 “你能告诉我我应该去哪里吗”爱丽斯问 “这取决于你想要去哪里” 猫回答道.“我并不在乎去哪里” 艾里斯说. “那么，你走哪条路都没有关系了” 猫说 * * 公司在发展中对于全球化的趋势和动态以及市场障碍的消除方面需要咨询顾问的行业知识以及相关经验 更多的业务整合和拓展- 这是一项复杂和知识密集型的工作 知识更新换代的挑战: 雇员们致力于完成自己的日常工作以至于没有太多时间和精力去思考科技的发展，知识的更新对于他们的重要性 市场准入的放松：有能力的公司进入新的市场需要面对原来的垄断者的挑战，如果没有专业顾问和行业经验的支持，原来的竞争者会用他们先来者的经验和资源打败新进入者 * * （智慧方面的挑战）在变革和基本要素的理解和构架方面咨询顾问们有类似的经验 利用外部的专家经验已经是一种趋势 日新月异的变化甚至是一些动荡充满机遇和挑战 企业需要更灵活更宽阔的思路 企业内部专家有一些不足的方面 Speaker’s Notes: A Mission defines what a company does. Andersen Consulting’s mission is To help our clients create their future. That is what we do. A Vision states what a company is striving to be. Our mission and vision are a picture of what we do and what we aspire to be. We expect that the mission and vision of Andersen Consulting is shared across the firm and can be seen both locally and globally. Speaker’s Notes: Our Core Values give us standards by which we live out our Mission and Vision in our daily work life. Andersen Consulting identified these six Core Values to support the mission and vision. These Core Values form the foundation of our organisation. In the past we have used a Core Values Assessment (CVA) survey to gauge our people’s feelings about how these Core Values are used in practice. We surveyed all our personnel worldwide every two years to measure how our Core Values are applied in our day-to-day practice. The first part of the definition depicts the major elements of the consulting process. Also, each element, depending on the organization, has a different priority and level of importance. For example, a large regional firm might give away the diagnosing and strategizing stages of a project in order to be awarded a manpower intensive implementation stage. However, for most small firms, the diagnosing, strategizing or design stages are likely to represent the most lucrative portion of their involvement in various projects as the constructing or implementing phases are probably delegated to technical specia