秘书英语：Unit 11讲解.docVIP

Unit 11 How Does a Secretary Make Reservations? 本单元教学要求： 了解订票过程 熟悉订票要领 掌握如何写备忘录 了解伊斯兰教的一些信仰和习俗 Section 1 Booking Airplane Tickets 背景知识 在涉外工作中，为上级出行及时订购往返机票、火车票、船票是一项十分重要而且具体的秘书工作。秘书要十分熟悉相关机场、火车站和港口的航班、车次和客轮班次，为领导出行做好参谋和服务。现在实行电话和网上订票，秘书要熟悉此道。 课前提问： Did you have the experience of booking any tickets? What did you tell the clerk when you booked the ticket? How many ways are there for us to make a reservation, in your opinion? Do you think it is necessary for us to book tickets beforehand? Why? If you go traveling, what means of transportation do you prefer? 6． What should we pay attenti