问题定义和解决PDS培训材料课件.pptVIP

* Overhead 投影 * * Overhead 投影 Flip Chart 翻图板 * Overhead 投影 * Overhead 投影 * Overhead 投影 * Overhead 投影 Hand-out 分发材料 * Overhead 投影 Flip Chart 翻图板 * Overhead 投影 Flip Chart 翻图板 * Overhead 投影 Flip Chart 翻图板 * Notes: * Notes: * Notes: * Notes: * * * Overhead Flip Chart 翻图板 * Overhead Flip Chart 翻图板 * Overhead Flip Chart 翻图板 * Overhead Flip Chart 翻图板 * Overhead Flip Chart 翻图板 * Overhead Flip Chart 翻图板 * Notes: * * * Overhead * Overhead 投影 * Overhead 投影 * Notes: * Notes: * Overhead * Overhead 投影 * Overhead 投影 * Overhead 投影 Hand-out 分发材料 我们如何典型地处理问题的？ How Do We Typically Fix Problems? 尝试一些事情并且等待 Try Something and Wait 做过去曾经作过的事情 Do What Has Been Done in the Past 做专家们说的事情 Do What the Experts Say 集体讨论一下(头脑风暴) Brainstorm 逐步展开鱼骨图 Develop a Fishbone Diagram 举行会议并进行投票表决 Have a Meeting and Vote 改变设计 Change the Design 归结于正常的变化 Attribute It to Normal Variation 指派一个特别小组 Assign a Task Force 做一个深层次的探索 Do a Deep Dive 不告诉任何人 Don’t Tell Anyone 归咎于供应商 Blame the Supplier 做一些应该做的事情 Just Do Something 问题的定义和解决 Problem Defining Solving Air 空气 Flame 火焰 Propane 丙烷 Air Propane Flame 如果要和物质世界打交道，那么你就需要了解它是如何组织运行的 The physical world requires you to understand how it is organized if you are to work with it. 在物质范畴内考虑世界会帮助我们理解相同因素的不同组合能够获得不同 的结果： Thinking about the world in terms of physics helps one understand that various combinations of the same inputs can have quite different results: 我们必须要理解We Must Understand 问题的定义和解决 Problem Defining Solving “发现的最大障碍不是无知，而是对知识无章法的幻想” “The greatest obstacle to discovery is not ignorance， it is the illusion of knowledge” Daniel Boorstin Former Librarian of Congress 问题的定义和解决 Problem Defining Solving 七颗钻石流程Seven Diamonds Process 是否遵循正确的工艺流程？ Is the correct PRODUCTION PROCESS being followed? 是否