沟通英语-高级实用用英语视听说技能1.pptVIP

WHO makes small talk? those who do not know each other at all people who are only acquaintances office employees customer service representatives, waitresses, hairdressers, receptionists WHAT do people make small talk about? weather current events something that you and the other speaker have in common school /work WHERE do people make small talk? where people are waiting for something (bus stops, boarding area, doctor’s waiting room, in queues, elevators, lunchrooms, restrooms) social events WHEN do people make small talk? the first time you see or meet someone on a given day during