外贸英语函电电子要点分析.ppt

Introduction Terms Used in Making Complaints 索赔常用词汇 to resort to arbitration 诉诸仲裁 to resort to litigation 打官司 to settle the case amicably 友好解决 to stretch a point 通融让步 to tackle the problem properly 适宜地处理问题 to view the matter in a proper light 正确地对待问题 to withhold business 找出妥协办法 New Words Expressions 1. owing to 由于，因为 We are sorry to inform you that owing to the unexpected bad weather, the delivery will be delayed by two days. 很抱歉告知贵方，由于天气状况不佳，货物运送将延误两天。 Owing to our joint efforts, the task was fulfilled ahead of schedule. 由于我们通力合作，比原计划提前完成了任务。 New Words Expressions 2. issue v.t. 签发，发行 We only accept cheques issued by the Bank of China. 我们只接受由中国银行签发的支票。 The Central Bank will issue the 5th set of Renminbi next month. 下月中央银行将发行第5套人民币。 New Words Expressions 3. pass on 转交 Please pass on our sincere apologies to your customers in your country. 请向你方在贵国的客户转达我们的真诚歉意。 Certainly I will pass on your regards to all the staff in the company. 当然我将把你的问候转达给公司全体员工。 New Words Expressions 4. look forward to 期待 The buyers look forward to punctual delivery of the contracted goods. 买主们期待着已订购的货物能够按时交付。 We are looking forward to having your early reply. 我们期待着贵方的早日答复。 New Words Expressions 5. consignment n. 寄售的货物，委托代销的商品 As desired, we agree to ship our 500 pieces of bicycles to you on consignment. 按照你方要求，我们同意以寄售的方式发给你们500辆自行车。 You may sell the consignment at the prevailing market price. 你们可按市价销售这批货物。 ? New Words Expressions 6. needless to say 不必说，不言而喻 Needless to say, after the business season, the toy market is bound to decline. 不言而喻，旺季过后，玩具市场行情必定会下跌。 Needless to say, we shall look favorably on any suggestion that will increase efficiency. 不用说，我们将积极考虑任何提高效率的建议。 New Words Expressions 7. be responsible for 对