英语导游词A_Primer for English-Speaking Guide(Interpreters).docVIP

I. Prerequisites for a Quality Tour Guide 当一名优质导游的先决条件 1. Seven Points for Tourism Profession Ethic Norm 旅游职业道德规范七条 (1) Warm and friendly, put guests above everything else; 热情友好，宾客至上 (2) Sincere and fair, reputation first; 真诚公道，信誉第一 (3) Civilized and courteous, top quality service; 文明礼貌，优良服务 (4) Neither haughty nor humble, treat equally without discrimination; 不卑不亢，一视同仁 (5) Unity and co-operation, take the interests of the whole into account; 团结协作，顾全大局 (6) Observe discipline and abide by law, be honest in performing one’s official duties; 遵纪守法，廉洁奉公 (7) Endeavor to gain professional proficiency