2011年旅游管理专业专升本技能考试试题答案.docVIP

2011年高职高专升本考试 旅游管理专业实践技能测试试题答案 考试内容：满分100分 外语口语技能（20分）饭店管理（20分）旅行社管理（20分） 千山旅游导游技能（20分）才艺展示（20分） 考核方法：口试 考试时间：15分钟 第一部分 外语口语技能部分 技能考核一 旅游饭店英语部分 1、技能考核目的 了解考生在饭店日常接待工作中应用语言的熟练程度。 2、必备知识提示 饭店活动中日常口语。 3、技能考核要求 要求掌握与客人交流和处理日常业务的外语会话能力。 技能考核一 旅游饭店英语部分 注：请考生在下列对话中任选一道问题，并进行清晰而流利的阅读。 Dialogue 1 A: Room Reservations. Good afternoon. B: Id like to book a double room for Tuesday next week. A: Thats fine, sir. A double room for Tuesday , with a front view or rear view? B: Whats the price difference? A:A double room with a front view is 140 dollars per night, one with a rear view is 115 dollars per night. B:I think Ill take the one with a front view then. A: How long will you be staying? B: Well be leaving Sunday morning. A: That will be five nights, sir. B: Good. Thats all settled then. Good-bye. A: Good-bye Dialogue 2 A: Excuse me. Where can I buy some cigarettes? B: There is a shop on the ground floor. It sells both Chinese and foreign cigarettes. A: Can I also get some souvenirs(纪念品) there? B: Yes, sir. There is a counter selling all kinds of souvenirs. A: By the way, where is the mens room? B. There is one at the end of the corridor. A: Thank you. B: You are welcome. Dialogue 3 A: Excuse me, where is the restaurant? B: We have Chinese restaurant and a western-style restaurant. Which one do you prefer? A: Id like to try some Chinese food today. B: The Chinese restaurant is on the second floor. A. What are the hours at the restaurant? B: Breakfast 6:30 to 9:00 a. m.; Lunch 11:30 a. m. to 2:00 p. m.; Dinner 5:30 to 9:00 p. m. A. Thank you. B: Youre welcome. Dialogue 4 B: Have you any vacant (spare) room in the hotel? A: Sorry, we have no vacant (spare) room for you. But I can recommend you to the Orient Hotel where you may get a spare room. B: That sounds very good ! Can I book the plane ticket here? A: Please go to the CAAC office to book your plane ticket. If you want to book y