安抚旅客-张家口市职业技术教育中心.pptVIP

安检英语 张家口市职业技术教育中心 S：Can I help you,sir? P:Yes.I cant find my baggage.I think someone takes it wrong. S:What kind of baggage is it?What is it like? P:It is a small brown bag.There is my address and name on the bottom of my bag.It is easy to find it.But I need your help. S：Please wait a moment while we are investigating.Can I see your claim tag? P:Sure.Here it is.There are?some documents inside.They are very important for me.Could you please check it urgently? S:Sure.We will help you as soon as possible.Please wait a moment.Now would you please come with me to the office? P：OK. * 马春梅 K