unit 10 pofits of praise 赞扬的好处.docVIP

Are we too quick to blame and slow to praise? It seems we are. Profits of Praise ??? It was the end of my exhausting first day as waitress in a busy New York restaurant. My cap had gone awry, my apron was stained, my feet ached. The loaded trays I carried felt heavier and heavier. Weary and discouraged, I didnt seem able to do anything right. As I made out a complicated check for a family with several children who had changed their ice-cream order a dozen times, I was ready to quit.Then the father smiled at me as he handed me my tip. Well done, he said. Youve looked after us really well.???