北美护理杂志读书报告会研讨.pptVIP

Communication Skills Nursing Department Gu Danfeng 2015-07-02 重点（Key Points） 在美国，医疗差错被认为是导致病人死亡的第三个主要原因（Hospital medical errors are now considered the third leading cause of death in the United States.） 美国联合委员会确认沟通障碍是导致病人意外伤害的一个很严重的因素，作为国际患者安全目标卫生保健提供者要提高沟通效能 (The US Joint Commission identified miscommunication as the main cause of serious, unexpected patient injuries and improving thr effectiveness of communication among health care providers as a national patient safety goal. ) 国际移民组织建议在处理医疗和用药错误时要看系统的改进而不是看个人的失误(The IOM recommended looking at system improvements, rather than individual fai